Q: How frequently should the line be used?
How frequently you should use the line varies by person and depends on whether you have dry or oily dandruff. For a dry scalp and dandruff, it is recommended to use the shampoo and conditioner at least twice a week; for an oily scalp and dandruff, at least three times a week. While the mask should be used once a week.
Q: Should I only use the line when I'm experiencing dandruff?
Treat your scalp like you treat your skin! If you have acne-prone skin, you're not going to just use a serum for acne-prone skin and then a moisturizer that blocks your pores. You cater your skincare routine to your skin type and apply it frequently. It's the same with the scalp; you need to treat it frequently and consistently to maintain balance.
Q: How do I know if I have dry or oily dandruff?
Symptoms of DRY dandruff: Your scalp is dry and itchy, flakes are dry, flakes are smaller in size, flakes are white in color, and usually fall on the shoulders.
Symptoms of OILY dandruff: Your scalp is oily and itchy, flakes are sticky, flakes are larger in size, flakes are yellow in color.
Q: Why is it important to use all three products?
The shampoo will open the hair cuticles and promote the cleaning and better absorption of the anti-dandruff actives, while the conditioner will seal the cuticles during daily use. It is recommended to use the mask once a week, because unlike the conditioner, it has the actives in greater concentration, which provides intense hydration and nutrition. After its use, follow with the conditioner to seal in the moisture.
Q: Can I use this if I have a dry scalp?
The line can be used if you have an oily or dry scalp, as it will identify your scalp's needs and either increase moisture levels or reduce them with the goal of balancing your scalp microbiome.
Q: Is it safe for color-treated hair?
Yes. It is suitable for color-treated hair and will not compromise color.
Q: Is it moisturizing?
Yes. The mask is specifically designed to deliver deep hydration while improving softness, shine, and manageability.
